Anyone who has tried to open the famous chatbot in the last few hours will have encountered a bitter surprise: responses that get stuck midway, white screens, loading errors, and inaccessible projects.
No, it’s not a problem with your connection or browser. ChatGPT is down and is recording a spike in problems and malfunctions that are affecting thousands of users in Italy and around the world.
Downdetector reports a flood of issues for ChatGPT: the most frequent problems today, July 25
To confirm the situation, as usual the Downdetector portal has surged in reports within a few minutes. The problems reported by users mainly concern three aspects of OpenAI’s infrastructure:
- response generation: the chatbot accepts input but gets stuck processing without returning any text (or stopping the streaming midway);
- login issues: inability to log in via the web interface or mobile apps on Android and iOS;
- API and Codex issues: outages that are also affecting developers and third-party platforms that integrate OpenAI models into their services.
Additionally, many users are unable to access their chats or saved projects.
The official OpenAI Status response
Monitoring the official status page status.openai.com, the company promptly acknowledged the outage, reporting an abnormal rate of errors affecting both the servers dedicated to the web version of ChatGPT and the direct API calls for developers.
The OpenAI engineers are already working to resolve the issue. However, as is often the case during mass incidents, it is likely that there will be some wait before full restoration.
