Huawei makes the Italian market one of its strengths and knows what it means to provide cutting edge customer support. Precisely for this, after providing interesting services during lockdown, open to Milano a new Huawei Customer Service Center - the first of its kind in Europe - which overturns the methods of the customer service center thanks to one-to-one advice, to the various workshop e services customized.
Huawei Customer Service Center: all the services of the new Milan service center
The new service center opened in Milano will be the flagship for the company in the European continent. Indeed, the Huawei Customer Service Center is the first in Europe of its kind and in the words of Pier Giorgio Furcas, Deputy General Manager of Huawei CBG satisfaction for this goal is clear: " Italy has always played a strategic role for Huawei and we are proud that, even on this occasion, it has been chosen as the first country in Europe to host innovations and preview solutions. Today we open the doors of the first European Customer Service Center which offers a new way to live the after-sales experience. Ensuring that everyone who chooses us always has an end-to-end premium experience is one of the goals we have set ourselves and we pursue every day". Below, all the services offered in the new Customer Service Center.
Quick and transparent repair
Huawei aims for transparency for its users: it will in fact be possible to observe the entire device repair process thanks to the new concept Open Labs, in which the laboratory will be clearly visible to the public.
One-to-One consultancy
All users who go to the Huawei Customer Service Center will be able to access the free One-to-One consultation. In this personalized consultancy, technicians and brand experts are totally available to consumers, above all to introduce them to the advantages offered by Huawei MediaServices and other company-owned services.
Huawei Customer Service Center - Training and Workshop
One of the most interesting features will surely be that of workshop where users will get involved in corsi designed to present the power of Huawei devices and its services. Furthermore, in the Huawei Customer Service Center you can access a relaxation area, as well as special promotions and special initiatives.
The brand's new service center will be located in Milan, in via Francesco Londonio, 20 / A and will be open from Monday to Saturday by 9: 00 19 to: 00.
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