Since the Coronavirus has forced the institutions to start a very tight quarantine, companies are having problems interfacing with customers. Even in the case of Huawei which, like all companies operating in Italy, is experiencing all the problems related to the economic chain. One of the procedures implemented to compensate for these problems is theextension of the guarantee, as happened in the case of Xiaomi.
Upgrade 31 / 03: Also Honor is added to Huawei, find more details at the end of the article.
Huawei extends its warranty on its devices
The aforementioned quarantine means that people who are having problems with Huawei devices are basically unable to take advantage of the guarantee. Not being able to leave the house, if not for reasons of extreme necessity, going to where you purchased to have it repaired can become very difficult, if not impossible. This is why Huawei has decided that for all devices whose warranty expires between March 21 and June 21, 2020, it will be extended until June 30, 2020. This extension will be extended to all Huawei hardware devices, both smartphones and smartwatches, smartbands, notebooks, chargers and so on.
Doing our bit.
As a gesture of good faith, we have extended the warranty on all smartphones, smartwatches, headsets, chargers, etc. to 30th June'2020, whose warranty expires between 21st March 2020 to 21st June 2020. @HuaweiIndia pic.twitter.com/m6xGVQ8n8O
- Veer (@veerangadberry) March 25th 2020
Unlike Xiaomi and Huawei, the boss of Realme confirmed that the warranty will be regularly valid.
18 update: 00
Huawei Italy has released a necessary clarification on the extension of the guarantee in our country. The company has decided to extend the guarantees expiring between 15 March and 14 June until 15 June 2020.
Stay home and connected, we'll take care of your devices. Huawei:
✅ Extends all guarantees whose expiration was ...
Upgrade 31 / 03
As with the parent company, too Honor has decided to lend a hand to its customers in Italy, reselling its policies warranty. All the brand's products whose warranty would expire between March 15 and June 14 will see it extended until June 15. This new date will be valid for smartphones, tablets, notebooks, wearables and Honor branded audio products. In addition, Honor will play the collection and delivery service at home, so that users stay home and don't have to leave.
In case you have a smartphone that no longer works as it should, you can use the Support app, pre-installed on Honor smartphones, to carry out a diagnosis and understand what is wrong. In any case, however, you can contact the toll-free number 800-646667 (Mon-Sun 08: 00-21: 00, holidays excluded) or visit the dedicated website. However, Honor would like to specify that, given the current overload of couriers, there may be delays in managing everything.
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